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Current Popular Keynotes & Sessions

 

This selection of classes is constantly changing & expanding, so if you don’t see exactly what you’re seeking, please don’t hesitate to reach out to Heather & ask - She often develops custom curricula at no additional cost.

 
 
 

Heather’s Current Keynotes

Uno Syndrome

Because you DIDN’T do it all on your own…

Because you DIDN’T do it all on your own…

When you aren’t the star of the show

When you aren’t the star of the show

 

Recruiting, Hiring, & On-Boarding

Red Flag Radar

 

Sales & Marketing

Impact Sales

The Speed of Leads

Warm It Up

Reach out to Draw In

Courting the Lease

 

Maintenance Focus Classes

Support Your MIRACLE Worker

Your Maintenance Toolbox

Sessions & Workshops by Topic

 

Leadership

VAK Communication

Leadership Lessons from the Playroom

Sometimes, the early lessons are the most relevant.

Sometimes, the early lessons are the most relevant.

 

Employee Engagement, Satisfaction, & Retention

I can tell when You’re Faking It

Can I be Frank?

 

Professional Skills

Rock Your Relationships

7 Deadly Sins of Property Management

Texting Like a Pro[fessional]

Accelerate Your Career

 

Train the Trainer Classes

Top Dog Training Teams

Areas focused on include presentation skills, activity development, curricula development, empathy education techniques, & more!*

Areas focused on include presentation skills, activity development, curricula development, empathy education techniques, & more!*

 
 

Fair Housing

***Heather is NOT a lawyer, & her classes should not be taken as “Legal Advice.”***

Law & Order: Fair Housing

A Yellow Brick Roadmap for Fair Housing

Working Animals Decoded

 

Customer Service & Resident Retention

Customer Service is an Art!

From Awkward to Aware

Customer Complications: How to Deal

Facing the Storm

It’s Not About You

Event Evolution

Unbelievable Perfection

Spring Clean Your Service