Because You Still Start Conversations like, “So…Do You Like, um, Stuff?”

Warm It Up!Rapport Building & Leveraging it for Success

It’s weird when people just start talking to you randomly.  It’s even weirder when those people are trying to sell you something.  Rapport building is a crucial sales skill for residential property management professionals. This class will talk about multiple methods for rapport building, including verbal and non-verbal techniques, environmental cues, and instruction on reading body language to gauge your level of acceptance by the prospective resident.